Shipping Policy

Last Updated: October 26, 2026

This Shipping Policy applies to all orders placed through Highstreetmarket.us, operated under the brand name Highstreetmarket. It explains our order processing procedures, shipping arrangements, estimated delivery times, and policies regarding furniture shipments.

Order Processing Time

All orders are typically processed within 1–3 business days, Monday through Friday, excluding public holidays.

Order processing includes order verification, payment confirmation, product preparation, packaging, and shipment arrangements. Processing times may vary depending on product availability, order volume, and the size or handling requirements of furniture items.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

Shipping Destinations

Highstreetmarket primarily serves customers within the United States.

Available shipping destinations are determined at checkout. Shipping availability may vary depending on the product, delivery address, carrier service area, and furniture delivery requirements.

We reserve the right to decline or cancel an order if delivery to the provided address cannot be arranged, subject to applicable law.

Shipping Time and Delivery Estimates

Once an order has been processed and dispatched, the estimated shipping time is 5–8 business days.

Shipping time begins after the order has been dispatched and does not include the order processing period. The total estimated processing and delivery time is therefore approximately 6–11 business days under normal circumstances.

These timeframes are estimates and are not guaranteed delivery dates. Actual delivery times may vary due to the destination, carrier schedules, weather conditions, public holidays, high shipping volumes, or other circumstances beyond our reasonable control.

Furniture items that require special handling or coordinated delivery may require additional arrangements.

Shipping Costs

Applicable shipping fees, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary based on the destination, order size, product dimensions, weight, and delivery requirements. Any free shipping promotion will be subject to the specific terms presented at the time of purchase.

Unless expressly stated otherwise, additional services such as specialized installation, assembly, room-of-choice delivery, or removal of existing furniture are not included in standard shipping.

Order Confirmation and Tracking

After placing an order, you may receive an order confirmation by email.

Once your order has shipped, tracking information may be provided when available. Please allow some time for the carrier's tracking system to update after dispatch.

Customers are responsible for providing an accurate and complete shipping address and valid contact information so that the carrier can arrange delivery when necessary.

Furniture Delivery

Furniture products may be large, heavy, or require special transportation arrangements. Delivery services may vary depending on the item and destination.

Customers should ensure that the delivery address is accessible and that someone is available to receive the shipment when required. Please review product dimensions and delivery details before placing your order.

Standard shipping does not automatically include assembly, installation, or in-home placement unless those services are specifically stated in the product listing or at checkout.

Shipping Delays

Although we make reasonable efforts to meet the estimated delivery timeframe, delays may occur because of severe weather, carrier disruptions, peak-season demand, transportation issues, incorrect address information, or other unforeseen circumstances.

Highstreetmarket is not responsible for delays caused by events outside our reasonable control. If we become aware of a significant shipping issue, we will make reasonable efforts to assist you with available information.

Incorrect or Incomplete Shipping Address

Customers must ensure that all shipping information is accurate before submitting an order.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

Additional charges or delivery delays may occur if a shipment must be redirected, returned, or reshipped because of incorrect or incomplete information provided by the customer.

Damaged, Missing, or Incorrect Items

Please inspect your shipment as soon as reasonably possible after delivery.

If your order arrives damaged, contains an incorrect item, or appears to be missing parts, contact us promptly and provide your order number, a description of the issue, and relevant photographs where available.

We will review the information and work with you to determine an appropriate resolution in accordance with our applicable policies and consumer protection laws.

If tracking indicates that a package has been delivered but you have not received it, please check the delivery location and contact us for assistance.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate requests before the order has been processed or dispatched. However, changes and cancellations cannot be guaranteed once processing, shipping, or carrier arrangements have begun.

Any applicable cancellation, return, or refund request will be handled in accordance with our relevant store policies and applicable law.

Contact Information

If you have questions about this Shipping Policy or need assistance with a shipment, please contact us using the details below.

Brand Name: Highstreetmarket

Website: Highstreetmarket.us

Address: 960 HARCOURT AVE APT B SEASIDE CA 93955-5368

Phone: +1 831-393-1475

Please include your order number when contacting us about an existing order so we can assist you more efficiently.